Privacy Policy

Your privacy is important to us.

Effective Date: August 22, 2025

1. Introduction

Welcome to Easy Paris Transfers ("we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy is drafted in compliance with the General Data Protection Regulation (GDPR) and French data protection laws.

2. Data Controller

For the purpose of the GDPR, the data controller is:

Easy Paris Transfers
157 Rue Vercingétorix, 75014, Paris
Email: info@easyparistransfers.com

The data controller is responsible for how your personal data is collected and processed.

3. Information We Collect

Personal Data You Provide to Us

We collect personal data that you voluntarily provide to us when you fill out our Booking Form or Contact Form. This information includes:

  • Identity and Contact Data: Your full name, email address, country of residence, and mobile phone number.
  • Booking Data: Trip type, pickup/destination locations and addresses, dates, times, flight/train numbers, and counts of passengers, children, and luggage.
  • Communications Data: Any comments, special requests, or other information you provide when you communicate with us.

Data Collected Automatically

When you access the Site, we may automatically collect certain information about your device and browsing actions, such as your IP address, browser type, and operating system. This is done through cookies and similar technologies.

4. Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds under GDPR:

  • Contractual Necessity: We process your data to fulfill our contract with you, i.e., to provide the transfer service you have booked. This includes processing booking details, communicating with you about your booking, and arranging the service with our drivers.
  • Legitimate Interests: We may use your information for our legitimate interests, such as for improving our website and services, provided that your interests and fundamental rights do not override those interests.
  • Legal Obligation: We may process your data to comply with legal and regulatory obligations.
  • Consent: For non-essential cookies, we will rely on your explicit consent, which you can provide via our cookie banner.

5. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your booking and provide our transfer services.
  • To send you service-related communications, such as booking confirmations and reminders.
  • To respond to your inquiries and provide customer support.
  • To ensure the safety and security of our services.
  • To comply with legal requirements and enforce our terms and conditions.

6. Disclosure of Your Information

We do not sell or rent your personal data. We may share your information with the following parties only when necessary:

  • Our Drivers: We provide our drivers with the necessary information (your name, pickup details, phone number) to perform the transfer service. Our drivers are bound by confidentiality obligations.
  • Legal Authorities: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with French tax and accounting laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Data Protection Rights under GDPR

As a resident of the EEA, you have the following rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (right to be forgotten) – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at our email address provided below. You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement. In France, the supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL).

9. Cookies Policy

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer. We use them to help customize the Site and improve your experience. We use essential cookies for the functioning of our website and non-essential cookies (e.g., for analytics) for which we ask for your consent via our cookie banner.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact our Data Controller at:

Easy Paris Transfers
157 Rue Vercingétorix, 75014, Paris
Email: info@easyparistransfers.com
Phone & WhatsApp: +33 7 64 62 61 94